1. Introduction
At Kraft & Care, we are committed to protecting the privacy and security of our clients. This Privacy Policy details how we collect, use, and manage your personal and business data when you engage with us for sustainable packaging supplies and custom printing services.
By requesting quotes, placing orders, or interacting with our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
To provide you with high-quality eco-friendly boxes, mailers, bags, and accurate quotes, we may collect the following types of information:
- Identity and Contact Data: Names, business names, email addresses, phone numbers, and shipping or billing addresses.
- Transaction Data: Details about payments, past orders, custom printing specifications, and project artwork files.
- Communication Data: Records of your correspondence with our team regarding product inquiries, feedback, or support requests.
3. How We Use Your Data
The information we collect is strictly utilized to operate our business and fulfill your packaging requirements. Specifically, we use your data to:
- Process and deliver orders for stock packaging and custom-printed materials.
- Provide accurate pricing estimates and project quotes.
- Communicate essential updates regarding inventory, order status, and shipping schedules.
- Maintain our administrative records to comply with legal and tax obligations.
4. Data Security and Retention
We implement rigorous security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, contractors, and essential third parties who have a business need to know, such as shipping carriers delivering your packaging.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Legal Rights
Under specific circumstances, you have rights regarding your personal data. You may request access to your data, ask for corrections to inaccurate information, request erasure of your details when they are no longer necessary, or object to certain processing activities.
If you wish to exercise any of these rights, please reach out to our team using the contact information provided below.
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: